41.- Are products taxable? What if I have a resale certificate?

For sales and shipments to California, we are required to collect applicable sales/use tax. When sending a Request for Quotation (RFQ) you will be able to enter your Sales Tax rate. A link to the California Board of Equalization is provided to obtain current sales tax rates. Resale Certificate – If you are purchasing products for […]

Read More »

39.- Are any of your products organic?

Yes, Soybean Meal. National Organic Program (USDA) Fertilizers – Although our products are not yet listed as organic by OMRI, the process is completely organic. We only use natural raw materials. Société Générale de Surveillance S.A. SGS.com a Swiss world leader inspection company continuously monitors production, packing, and stuffing of containers. SGS inspectors also take […]

Read More »

36.- Do you accept returns?

No. All shipments are final. You will have copies of Certificates once SGS has completed its inspection, taken samples, and analyzed the materials. You will have a chance to dispute any discrepancies. Rest assured that cargo that does not meet the minimum quality standards, does not get loaded into the containers.

Read More »

34.- How do I order and how do I find out the status of my order?

As a registered user, you will be able to send a Request for Quotation (RFQ). We will reply with a firm quotation including current freight charges, certificates that will be included, and additional ones that you may wish to order. Once your cargo is delivered to the container yard, the shipping line issues a Bill […]

Read More »

33.- What are the benefits of registering?

When you register you will be able to view/accept proposals, place, receive, send notifications and updates about your orders, view shipping documents and certificates, track your shipments, view ordering history, re-order, and more.

Read More »

32.- Do I need to register to browse your website?

Not at all. But if you do, you will have access to lots of information about your orders, history and more. You will also receive our Newsletter (we promise no more than 3 – 6 per year). Subscribers also get Special Offers available only to registered users. Sometimes we have extra capacity and we sell […]

Read More »