41.- Are products taxable? What if I have a resale certificate?

For sales and shipments to California, we are required to collect applicable sales/use tax. When sending a Request for Quotation (RFQ) you will be able to enter your Sales Tax rate. A link to the California Board of Equalization is provided to obtain current sales tax rates.

Resale Certificate – If you are purchasing products for resale, no sales tax will be added.

Out of State – If you are located outside California and the shipping destination will be outside of the State of California, we will not collect sales tax.

 

40.- What if I want delivery all the way to my location. Do you ship door-to-door? Any idea of cost?

Yes. Sigma has partnered with leading U.S. logistics companies to offer you seamless and competitively priced freight rates. From handling the container(s) at the arriving port to delivering the container(s) to your destination, returning the empty container(s), to transferring cargo to enclosed vans, or rail or all of the above. The ultimate goal is to offer you the best-in-class service at the lowest price point possible and with the least impact to the environment.

Competitive Rates

The lowest available. For example, shipping rates for our Fish Powder arriving to Long Beach or Oakland, California to locations within the state will range from 0.09 to 0.16 cents x lb. This rate includes ocean shipping and inland trucking all the way from the origin country to your location. All fees included.

Of course rates are subject to change with market conditions so for the latest/best price on your product of interest visit the Product Page and send a Request for Quotation.

No obligation but you owe it to yourself to compare Quality and Price.

39.- Are any of your products organic?

Yes, Soybean Meal. National Organic Program (USDA)

Fertilizers – Although our products are not yet listed as organic by OMRI, the process is completely organic. We only use natural raw materials.

Société Générale de Surveillance S.A. SGS.com a Swiss world leader inspection company continuously monitors production, packing, and stuffing of containers. SGS inspectors also take samples of the material prior to sealing the containers. Samples are taken to their laboratories for analysis and issuance of certificates.

You can view a sampling of certificates in the Documents / Certificates / MSDS page.

Samples of certificates for previous shipments include: Quality & Analysis, Heavy Metals, Pesticides, Non-Radioactive, BSE Free (Mad Cow), Fumigation, Veterinary, among others.

38.- I have reviewed the certificates and I see most read Fishmeal instead of Fish Powder. Can you explain?

The HS Code – Harmonized Tariff Schedule does not have a separate listing for Fish Powder. It is a requirement that the product is listed as per the HS Code or there will be discrepancies, delays, and additional costs to clear Customs.

The HS Code for Fish Meal/Flour/Pellets is 2301.20.00 [10] described as follows: Flours, meals and pellets, of meat or meat offal, of fish or of crustaceans, molluscs or other aquatic invertebrates, unfit for human consumption.

37.- Do you sell retail by the bag, quart or in small quantities and if so do you have a website where I can place my order?

We only sell by container load. A 20 FT container holds approximately 35,264 lbs. of fish powder packed in bags. Less on other products depending on mesh, granulation or chip sizes. Flexi tanks hold approximately 5,000 gallons in bulk. We do not have an e-commerce website. If you are looking to purchase in small quantities, please e-mail us with details at info@sigmafertilizers.com or use the Contact Us Form We will refer your name to a Distributor that can assist you.

36.- Do you accept returns?

No. All shipments are final. You will have copies of Certificates once SGS has completed its inspection, taken samples, and analyzed the materials. You will have a chance to dispute any discrepancies. Rest assured that cargo that does not meet the minimum quality standards, does not get loaded into the containers.

34.- How do I order and how do I find out the status of my order?

As a registered user, you will be able to send a Request for Quotation (RFQ). We will reply with a firm quotation including current freight charges, certificates that will be included, and additional ones that you may wish to order. Once your cargo is delivered to the container yard, the shipping line issues a Bill of Lading (B/L) which will be immediately uploaded to your order file. The B/L includes the container number(s) that you can track on the shipping line website. You will receive an e-mail notification that the B/L has been uploaded to your order file.

Once official certificates are issued (for N-P-K and others), we will upload copies to your Order File. You will be able to see them in real time. You will receive another e-mail notification.

Once containers are released from U.S. Customs and on their way, we will send another notification that will include the Trucking Waybill Number. You will be able to track your shipment via the trucking company’s website.

You can view past B/L and Certificates in the Documents / Certificates / MSDS page.

33.- What are the benefits of registering?

When you register you will be able to view/accept proposals, place, receive, send notifications and updates about your orders, view shipping documents and certificates, track your shipments, view ordering history, re-order, and more.

32.- Do I need to register to browse your website?

Not at all. But if you do, you will have access to lots of information about your orders, history and more.

You will also receive our Newsletter (we promise no more than 3 – 6 per year). Subscribers also get Special Offers available only to registered users. Sometimes we have extra capacity and we sell it at an additional discount. Other times we have hard to get products, such as Sea Bird Guano from Peru. Our Lima office keeps us well informed.

Sometimes we have products from Chile. We are sure you do not want to miss any opportunity to save money on quality products. We respect your time and offer an easy 1 click unsubscribe feature.