34.- How do I order and how do I find out the status of my order?

As a registered user, you will be able to send a Request for Quotation (RFQ). We will reply with a firm quotation including current freight charges, certificates that will be included, and additional ones that you may wish to order. Once your cargo is delivered to the container yard, the shipping line issues a Bill of Lading (B/L) which will be immediately uploaded to your order file. The B/L includes the container number(s) that you can track on the shipping line website. You will receive an e-mail notification that the B/L has been uploaded to your order file.

Once official certificates are issued (for N-P-K and others), we will upload copies to your Order File. You will be able to see them in real time. You will receive another e-mail notification.

Once containers are released from U.S. Customs and on their way, we will send another notification that will include the Trucking Waybill Number. You will be able to track your shipment via the trucking company’s website.

You can view past B/L and Certificates in the Documents / Certificates / MSDS page.

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